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Troubleshooting

Fans spin up at idle on a ZBook that used to be silent

Started · 2 replies · 1109 views

  1. User observation

    Machine sat quietly for eighteen months and now ramps up every few minutes at an idle desktop. Nothing visible in Task Manager above a couple of percent.

    Model and build in my signature. Before I start pulling it apart, is there a standard order to check this in?

  2. Documented fact

    Software before hardware, always. Intermittent ramps at apparent idle are usually short bursts of work that the Task Manager refresh interval hides rather than a cooling fault.

    • Log processor use at a one second interval for ten minutes rather than watching the graph.
    • Check for a scheduled maintenance task running on a short cycle.
    • Check whether a search index or backup agent is repeatedly restarting.
    • Only then consider dust loading or interface material.
  3. User observation

    Logging found it. A backup agent failing, restarting, and re-scanning on a five minute loop. Fixed the credential it was failing on and the machine is silent again.

    Would never have found that watching Task Manager. Thanks.

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